What’s on your Earnings page
The Earnings page, accessible in Portal under the Home tab in the left navigation, is separated into two tabs: “All activity” and “Payouts”.
All activity: This is where you can track the live status of any of your commission payments or concierge fees – including what’s been paid, what’s been adjusted, and what’s estimated to be paid to you.
Payouts: This is where you can see what actually reached your bank account. We automatically group individual payments into a transaction when they are sent on the same day.
The page is designed to give you more control and visibility into your income as a Fora advisor. Keep reading to see how to get the most out of each view.
Tracking your Earnings Activity
Activity Summary Tiles
On the top of the page, you can see summary stats across:
Paid: Balance that was paid out to you, including any negative adjustments.
Estimated: What’s estimated to be paid to you in the future.
Past due: Any earnings where the estimated payout date has passed.
On hold: Any earnings that are paused and under review by our team. This should only occur in special circumstances, and you can reach out to support@fora.travel with any questions.
Summary stats are shown according to any filters you’ve applied on the table below. The default view is within the last 6 and next 6 months.
Earnings Forecast Chart
The forecast shows only your Paid and Estimated earnings, aggregated by month or the relevant time period. The chart is filtered according to any filters you’ve applied to the table below. The default view is your last 6 and next 6 months.
Hover over a bar to see the breakdown of what’s Paid vs. Estimated. You can also compare your earnings to the previous year or time period, shown by the dotted green line.
Activity Table
The table is the control center of the page – here is where you can see a line item level breakdown of your earnings: Payout date, payout amount, payout status, the source of the earnings (booking or concierge fee), associated Contact, and payout ID if paid.
Any search or filters you apply on the table will also apply on the summary stats and forecast above. You can filter by:
Payout date: Choose a preset such as All time, a specific year, Next 6 months, or Next 90 days—or set a custom date range.
Status: Estimated, Paid, Past due, On hold, Not payable, No payout method.
Type: Booking, Concierge fee, Adjustment.
Some of the rows have a secondary status or icon next to the payout date. For example, a green arrow next to a row in the “Estimated” status means that the money is in-transit and you can expect it in your bank account by the stated payout date. A negative amount next to a “Paid” row means it was a negative adjustment applied on your balance and payout.
How We Estimate Payout Dates
Payout estimates help you plan ahead by giving you a clearer view of when to expect your commission. Each partner pays on a different timeline, so we use their payment history to estimate when yours will arrive.
Hotel rates you book in Portal will show a window of when you can expect the payment to arrive. On your Earnings forecast, we’ll use the later end of that window to give you a conservative planning reference. You may receive your commission sooner, and our estimates may change as we gather more data and refine our approach.
Methodology as of Oct 2026:
Hotels: We use the partner’s actual payment history to estimate your payout date. For partners with limited payment history, we use a standard estimate of 95 days after departure.
Cruises: Cruise commissions are typically paid in installments. Your estimate covers the first installment only, currently estimated at 30 days before sailing, though actual timing varies by cruise line. Final reconciliation typically happens 30–60 days after sailing.
Insurance: We estimate payout at 45 days after booking, reflecting insurance partners’ roughly monthly commission cycles.
Flights: We typically pay commission 15–45 days after the flight. This allows time to account for changes, cancellations, and rebookings, reducing the chance that a commission payment will need to be reversed.
All other partners: As with hotels, we will use the partner’s payment history where available, or estimate 95 days after departure when history is limited.
These dates are planning estimates, rather than guaranteed payment dates. We’ll continue improving them as we learn more about each partner’s payment patterns.
Tracking your Payouts
The Payouts tab is where you can see what’s actually been deposited into your bank account. Click into a payout row to see the specific bookings, concierge fees, and adjustments included in your payout.
Summary stats on top show you total paid, paid bookings, paid concierge fees, and your average payout amount.
FAQ
Why did my estimated date change?
Estimates can shift if the departure date changes, the partner on the booking changes, or our finance team makes a manual adjustment. We’ve also updated how estimates are calculated. Your date now reflects how each partner has actually paid Fora, so for most bookings it moves earlier, and for partners who have historically paid more slowly it can move later. This does not change the commission you’re owed.
My payment is Past Due, should I be worried?
If it is a commission payment, no action is required. This just means our original estimated date has passed, and our team is actively chasing the partner (related article: How Fora follows up on unpaid commissions). If you would like to help, feel free to send in the direct hotel contact you booked with to help us work with the proper contact for your booking to support@foratravel.com.
If it is a concierge fee, please remind your client to make payment or cancel the invoice.
The range on the rates page doesn’t match my Earnings date.
The rates page shows the full expected window for hotels. Your Earnings page uses the later end of that window as a conservative planning date, so you may be paid sooner.
Why didn’t an older booking’s date change?
Some bookings made before this update already had a payout date set, and those dates stay as they were. Bookings without a set date were re-estimated using the new method.